Help Center
Find answers, get support, and learn how to use CardExp
Frequently Asked Questions
How to buy gift cards?
Browse our gift card catalog, select the card you want, then contact the merchant to complete the purchase.
How to contact merchants?
On the gift card details page, click the "Contact Merchant" button to reach them via phone, WeChat, or email.
How is transaction security guaranteed?
We strictly verify all merchants and provide secure trading guidelines. We recommend verifying merchant identity through multiple channels.
How to set price alerts?
On the gift card details page or in your user center, you can set price alerts to be notified when prices change.
Need More Help?
If you can't find the answer, our support team is ready to help you.
Email Support
Phone Support
+852 65023578